Privacy Policy
FrameIT ("us", "we", or "our") operates the website and app associated with www.frameit.co.in website.
This page outlines our policies regarding the collection, use, and disclosure of personal data when using our Service, and the choices you have associated with that data, managed through the Privacy Policy.
The Service uses your data to enhance its services, and by using it, you agree to the collection and use of information in accordance with this policy. Terms used in this policy have the same meanings as our Terms and Conditions, which accessible to www.frameit.co.in
Collection & Use of Information
We gather various types of data to enhance our service and provide better services to our customers.
Collected Data Types
Personal Data
We may request personal data from you while using our Service, which can be used to contact or identify you, including but not limited to:
- Email address
- Phone number
- First name and last name
- Address, State, Province, City
- Cookies and Usage Data
Usage Data
Usage Data refers to information about how a service is accessed and used, including your computer's IP address, browser type, version, visited pages, time spent on them, unique device identifiers, and other diagnostic data, collected to understand how the service is used.
Tracking & Cookies Data
Our Service utilizes cookies and other tracking technologies to monitor user activity and store specific data.
Cookies are small files with anonymous identifiers sent from a website to your browser, stored on your device. Other tracking technologies like beacons, tags, and scripts are used to collect and analyze information for improved service.
You can set your browser to reject all cookies or indicate when a cookie is being sent, but refusing cookies may limit certain aspects of our Service.
Examples of Cookies we use:
- Session Cookies:Our Service is operated using Session Cookies.
- Security Cookies.Security Cookies are utilized for the purpose of maintaining security.
Use of Data
FrameIT utilizes the data collected for various purposes.
- The purpose is to provide and maintain the Service and inform you about any changes to it.
- The purpose is to enable you to engage with the interactive features of our Service as you choose to do so.
- The purpose is to offer exceptional customer care and support, while also monitoring the efficient use of the service.
- The purpose is to provide valuable analysis or information to enhance the service.
Transfer of Data
Your personal data may be transferred and stored on computers outside your jurisdiction, where data protection laws may differ from those in your state, province, country, or other governmental jurisdiction.
If you provide information outside India, we transfer your data, including personal data, to India and process it there.
The submission of this Privacy Policy signifies your agreement to the transfer of such information.
FrameIT is committed to ensuring the security and compliance of your personal data with its Privacy Policy, and will not transfer your data to an organization or country without adequate controls in place for data and other personal information security.
Disclosure of Data
Legal Requirements
FrameIT may disclose your Personal Data in good faith, believing it is necessary to:
- The purpose is to fulfill a legal obligation and safeguard and defend the rights or property of FrameIT.
- The purpose is to prevent or investigate potential wrongdoings related to the Service.
- The purpose is to ensure the safety of Service users or the public and prevent legal liability.
Security of Data
We prioritize data security, but we acknowledge that no transmission method or electronic storage method is 100% secure. We use commercially acceptable means to protect your Personal Data, but we cannot guarantee its absolute security.
Service Providers
We may engage third-party service providers to facilitate our services, perform service-related tasks, or assist in analyzing usage of our services on our behalf.
Third parties are only authorized to access your Personal Data for specific tasks on our behalf and are required not to disclose or use it for any other purpose.
Analytics
We may utilize third-party service providers to monitor and analyze the utilization of our service.
Google Analytics
Google Analytics is a web analytics service that monitors website traffic and uses collected data to monitor its use, share it with other Google services, and contextualize and personalize ads within its own advertising network.
The Google Analytics opt-out browser add-on allows users to prevent Google Analytics JavaScript from sharing information about visits activity, allowing them to opt-out of making their activity available to the service.
Links to Other Sites
Our Service may contain links to third-party sites, and clicking on a third-party link will direct you to that site. We strongly advise reviewing the Privacy Policy of every site you visit.
We do not have control over or responsibility for the content, privacy policies, or practices of any third party sites or services.
Children's Privacy
Our service does not cater to children under the age of 18.
We do not knowingly collect personal information from individuals under 18. If you know your children have provided us with personal data, please contact us. If we discover we have collected it without parental consent, we will remove it from our servers.
Choices about your information
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Control your account information & settings
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Opting out of the collection of your information
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Rights in respect of your Information
- Requesting a copy of your personal information and requesting correction of any inaccuracies related to your data.
- Requesting for your information to be deleted or restricted access to it.
- The request is for access to the personal information FrameIT holds about you.
- The user is requesting that FrameIT remove all of their personal information.
- Contact us by email: support@frameit.co.in
To update your account information, log in and change your profile settings. You can also unsubscribe from promotional email communications by clicking on the provided link with email you received, and we strive to process all unsubscribe requests promptly.
You cannot opt-out of Service-related communications, such as account verification, purchase confirmations, billing reminders, changes, technical and security notices, but you can object to these emails via email.
Summary: You have control over your account settings, including information and marketing email notifications. Important information is always sent to you. For questions about reviewing or modifying your account information, contact us directly at support@frameit.co.in
To delete or disable cookies and other tracking tools, refer to your device's technical information. Disabling these tools prevents FrameIT or its business partners from tracking your browser's activities and using them for targeted advertising. However, it may disable many features available through the Service. For questions about opting out of cookie collection, read the Cookies Policy or contact FrameIT directly at support@frameit.co.in. Depending on your device type, it may not be possible to delete or disable tracking mechanisms on your mobile device.
To prevent us from collecting personal information, you can adjust settings in your browser or device, but FrameIT may become less enjoyable without it.
Certain countries' laws grant specific information rights, which users in the EEA may have under certain circumstances.
To request personal information, contact us via email. You have the right to object to our processing of your data for marketing purposes, and we will stop processing it.
FrameIT may not always be able to fulfill your request for personal data removal, and if they cannot, they will explain why. For example, if your information infringes on another user's rights, they may not provide a copy. For the Community, they will remove your profile information where possible, but this may have been indexed by search engines or copied by other users. FrameIT may also be required to retain certain information for legal reasons or if you shared your information with third parties, such as publishing a design on a third party's website. In such cases, you will need to contact the third party directly.
If we cannot resolve your request or if you are concerned about a potential violation, you can report the issue or make a complaint to your jurisdiction's data protection authority. If you have given consent to certain processing and no longer want us to use your information, you can withdraw your consent, but this won't affect the lawfulness of processing based on consent before withdrawal. For more options on opting out of marketing communications, see the "You control your account information and settings" section.
Summary: Individuals living in the European Economic Area (EEA) have specific rights regarding their information, including the right to request a copy, object to information use, request deletion or restriction of access, and to object to the use of their information.
OR to remove all your information and content from FrameIT, you can visit your account setting page or delete option in your account.
How long we keep your information
FrameIT will not retain your profile information and User Content after deactivation, ensuring compliance with legal and audit obligations, and backup and archival purposes.
User Account Delete Process : Account delete option is given in APP Profile page, where user can click and confirm to delete their account. Once user click on account delete APP is closed and user account is deleted. The information will be deleted when the user deletes their account.
Summary: We use your profile information and user content to provide our service and fulfill our legal and regulatory obligations.
California user's Privacy Rights
FrameIT users in California are granted additional rights under the California Consumer Privacy Act (CCPA).
Categories of personal information collected by us
FrameIT has collected personal information over the past year, which can be found in the "Information collection and use" section.
FrameIT does not sell its users' personal information as defined in the CCPA.
Making a request in relation to your personal information
The California Consumer Protection Act (CCPA) grants California consumers various rights regarding their personal information, including the right to (subject to certain limitations)
California users can request assistance via email, and we will authenticate the request using the email address associated with your FrameIT account and if necessary, proof of residency.
Changes to This Privacy Policy
We periodically update our Privacy Policy, which will be posted on this page to inform you of any changes.
We will inform you via email or prominent notice before the change becomes effective and update the "effective date" at the top of this Privacy Policy.
The Privacy Policy is subject to periodic review and updates, which are effective once posted on this page.
Contact Us
If you have any inquiries regarding this Privacy Policy, please do not hesitate to contact us.
